Refund Policy

Last updated: August 2026

We want you to be satisfied with your order. This policy describes how we handle refunds and when they apply.

1. When a refund is possible

You can ask for a replacement or refund if:

Your order is delivered damaged.
The incorrect book or books were sent to you.
Our courier partner has confirmed that your order was misplaced.

2. How to make a refund request

Within seven days of delivery, send us an email at karnad.mangal@gmail.com with your order ID and a picture of the problem (if the item is damaged or inaccurate). After reviewing your request, we’ll respond to you in two to three business days.

3. What's not covered

Change of heart following the shipment of an order (see our cancellation policy for cancelling before dispatch)
Slight differences in print and cover finish across batches.
Requests submitted more than seven days following delivery.

4. How refunds are processed

Approved refunds are sent via Razorpay to your original payment method. Depending on your bank or payment provider, refunds usually appear in your account in 5-7 business days.

5. Replacements

For damaged or incorrect items, we are pleased to provide a free replacement rather than a refund.

6. Contact us

Concerns regarding a refund? Contact karnad.mangal@gmail.com, and we will assist you in resolving the issue.